Our Team

service assurance outsourcing

Enabling efficiency and satisfaction

Management Team

  • Over 20 years of experience in telco industry, offering cutting edge solutions to improve operations efficiency and business results.
  • Experienced in software development, customized services, service assurance and monitoring solutions.
  • Managing partners: Bruno Musa and João Carlos Silva. Managing director: Caroline Riley. CTO: Washington Tavares.

High skilled developers

  • Scrum masters executing and delivering in fast cycles of development.
  • Teams formed by developers and system analysts that perform functional and technical analysis of the requirements.
  • Desired outputs are defined working closely with the customers teams.
  • Each functionality is created considering the best way to develop and integrate it.

L2, L3 support

  • System engineers certified in globally recognized solutions.
  • Experienced in CSP infrastructure support, with special references to efficiency projects.
  • eTOM certified professionals, with profound knowledge of international standards.
  • Used to implement our framework based on tmforum best practices

Our range of services includes: